Subscription Agreement
This document is a public offer by ООО «Венера» (the “Provider”) to any person or organisation (the “Customer”) to enter into an agreement for access to the Kadrix service (the “Service”) on the terms below. The Russian version of this document prevails in case of discrepancies.
1. Acceptance
1.1. The offer is accepted by signing up for the Service and confirming agreement with the terms, or by paying for any plan. The agreement is concluded upon acceptance.
1.2. The Terms of Use and the Privacy Policy published at https://kadrix.pro form an integral part of this agreement.
2. Subject
2.1. The Provider grants the Customer the right to use the Service on a subscription basis (remote access over the internet) within the limits of the chosen plan, and the Customer pays for this right.
2.2. Plans, limits (projects, videos, articles, render minutes, generation budget, connected accounts, etc.) and prices are shown on the Pricing page and in the dashboard. Prices are in Russian roubles.
2.3. The Provider supplies tools. The Customer is responsible for the content of materials they create and publish, for rights to source materials, for compliance with advertising law including ad marking, and for enabling mandatory warnings (section 3 of the Terms of Use).
3. Free trial
3.1. After sign-up the Customer may receive a free trial of 7 days within the plan limits shown in the dashboard.
3.2. If no payment is made when the trial ends, production and publishing pause; existing materials remain in the dashboard subject to retention periods.
4. Payment and auto-renewal
4.1. Payment is made in advance for a period (month or year) via the payment provider. Payment is complete once the provider confirms it.
4.2. The subscription renews automatically for the same period at the plan price in effect on the renewal date by charging the saved payment method. The Customer consents to such charges with the first payment.
4.3. The Customer may turn off auto-renewal at any time in the Billing section. Access then continues until the end of the paid period, after which the subscription does not renew.
4.4. If a renewal charge fails, the Provider may retry over several days; access may be limited during this time.
4.5. When changing plans mid-period, new limits apply from payment; any proration is shown in the dashboard before payment.
4.6. Unused limits (videos, articles, generation budget) do not carry over and are not compensated.
5. Refunds
5.1. [Refund terms to be finalised.] The Customer may terminate the agreement at any time. Refunds for the unused paid period are considered upon written request to support@kadrix.pro, taking into account the Provider’s actual costs, including generation and rendering costs for the Customer’s jobs.
5.2. Refunds are made to the original payment method within 10 business days of the decision.
5.3. No refunds are made if an account is blocked for breaching the Acceptable Use section of the Terms of Use.
6. Availability
6.1. The Provider keeps the Service operational, except during planned maintenance and circumstances beyond its control (outages of platforms, network or compute providers).
6.2. Job completion times (cutting, rendering, generation) depend on volume and load and are indicative.
7. Liability
7.1. The Provider’s total liability is limited to the amount paid by the Customer in the last three months.
7.2. The Provider is not responsible for the content of the Customer’s materials or for decisions of third-party platforms.
8. Term and changes
8.1. The agreement remains in force until terminated by either party. The Provider may change the offer and prices with at least 10 days’ notice; new prices apply from the next billing period.
8.2. Invoices and closing documents for companies are available on request at support@kadrix.pro.
Company details
- Legal name
- ООО «Венера»
- Taxpayer ID (INN)
- —
- Registration No. (OGRN)
- —
- Address
- —
- support@kadrix.pro
- Website
- https://kadrix.pro