Privacy Policy

Version of 29 October 2026

This Policy describes how ООО «Венера» (the “Operator”) processes and protects the personal data of users of the Kadrix service (the “Service”) in accordance with Russian Federal Law No. 152-FZ “On Personal Data”. The Russian version of this document prevails in case of discrepancies.

1. General

1.1. This Policy applies to all personal data the Operator receives via https://kadrix.pro, the dashboard, the API and the Telegram bot.

1.2. Consent to processing is given at sign-up by ticking the checkbox and may be withdrawn (section 8).

2. Purposes

  • registering and identifying users and providing access to the Service;
  • performing the Subscription Agreement, including payments and documents;
  • producing and publishing materials on your instructions and collecting publishing statistics;
  • sending service notifications by email and Telegram (materials ready, publishing, billing, security);
  • security, abuse prevention, activity and consent logs;
  • answering support requests;
  • improving the Service using anonymised usage statistics.

3. Data we process

  • Account data: email, name, interface language, password hash, two-factor settings.
  • Telegram data: chat ID and username, when you link the bot.
  • Payment data: payment records and the saved payment method ID at the payment provider. We do not receive or store full card details.
  • Technical data: IP address, browser and device type (user agent), timestamps, cookies.
  • Connected platform data: access tokens (stored encrypted), channel IDs and names, publishing statistics.
  • Audience messages (the Inbox section, if you use it): the author’s display name, avatar link and platform ID, the text of the comment or message and links to attachments — as provided by the platform’s API. This data is processed on the user’s behalf so they can reply to their audience.
  • User content: uploaded videos, images, audio and texts, which may contain third parties’ personal data (for example, the faces and voices of people on camera).

If your materials contain third parties’ personal data, you warrant a legal basis for processing it; for that data you are the controller, and ООО «Венера» processes it on your behalf.

4. Legal grounds

  • your consent;
  • performance of a contract to which you are a party;
  • legal obligations of the Operator (accounting and tax);
  • the Operator’s legitimate interest in keeping the Service secure.

5. Processing and disclosure

5.1. Processing includes collection, recording, organisation, storage, updating, use, transfer, anonymisation, blocking, deletion and destruction, using automated means.

5.2. We share data only as needed for these purposes with: the payment provider; hosting, storage and compute providers, including providers of speech, text and image processing resources, to run your jobs; third-party platforms (YouTube, TikTok, Instagram, Threads, VK, RuTube, Telegram and others) — the materials and descriptions you choose to publish; webhook recipients you configured; and public authorities where required by law.

6. Cross-border transfer

6.1. Some infrastructure used by the Service (compute resources for processing text, speech, images and video, and the servers of platforms where you publish) may be located outside the Russian Federation, including in countries that do not ensure adequate protection of personal data.

6.2. Initial collection, recording and storage of personal data of Russian citizens take place in databases located in the Russian Federation unless the Operator’s notice states otherwise.

6.3. Cross-border transfer is limited to what your jobs require (for example, a script for voice-over or an audio fragment for speech recognition) and follows notification of the supervisory authority under Article 12 of 152-FZ. By giving consent you agree to such transfer. You may choose not to use features that require it.

7. Retention

  • account data — while you use the Service and 30 days after account deletion;
  • source uploads — 14 days;
  • finished materials — up to 1 month or until you delete them;
  • payment and accounting records — as required by law (usually 5 years);
  • consent log (warnings, ad marking, acceptance of terms) — 3 years after account deletion, to protect both parties;
  • audience comments and messages in the Inbox — 180 days after receipt, then deleted automatically;
  • technical logs — up to 6 months.

8. Your rights

  • to obtain information about the processing of your data;
  • to require correction, blocking or deletion of incomplete, outdated, inaccurate, unlawfully obtained or unnecessary data;
  • to withdraw consent by writing to support@kadrix.pro; withdrawal may make further use of the Service impossible;
  • to complain to the data protection authority or a court.

We respond within 10 business days, extendable by 5 business days with notice of the reasons.

9. Security

We use legal, organisational and technical measures: encrypted connections, encryption of secrets and access tokens in the database, password hashing, role-based access, two-factor authentication, activity logging and backups.

10. Cookies

The site uses necessary cookies to keep you signed in, protect against request forgery and remember your settings, including your cookie banner choice. Analytics cookies are used only if you enable them in the banner settings; you can change your choice at any time via “Settings: cookie” at the bottom of the page.

11. Changes

We may update this Policy. The new version takes effect when published on this page; we notify you of material changes by email. Questions about data processing: support@kadrix.pro.

Company details

Legal name
ООО «Венера»
Taxpayer ID (INN)
—
Registration No. (OGRN)
—
Address
—
Email
support@kadrix.pro
Website
https://kadrix.pro